Who do I contact?
Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board's people team provide human resources-related support for a range of scenarios, in addition to the support and resources available from ConsultHR & ConsultOD.
Please don't forget to search the ConsultHR portal first for answers to your queries. There are a whole range of policies, forms, and guidance for both managers and colleagues.
The ConsultHR portal includes the:
- Recruitment Toolkit (Find documentation & guidance for successfully managing the Recruitment Campaign).
- Leavers Toolkit (All guidance, forms, & policies regarding end of employment).
- Pay Toolkit (Find all guidance, forms, & policies regarding pay. Including useful information on Pensions, HMRC, leavers, Total Reward Statements, & FAQs).
- Family Friendly Toolkit (For guidance & information on parental leave, pregnancy, adoption, & other family friendly support).
- Absence Toolkit (for sickness & absence management)
You can contact the ConsultHR team via the below email addresses:
- General HR support, job evaluation, and maternity:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Recruitment and TRAC queries not answered by searching the Recruitment Toolkit:
This email address is being protected from spambots. You need JavaScript enabled to view it. . - Change of assignment forms:
This email address is being protected from spambots. You need JavaScript enabled to view it. - ESR issues, ESR Hierarchy and System Structure, HR systems & portals, HR information / reporting issues:
This email address is being protected from spambots. You need JavaScript enabled to view it. . - Travel & expenses, E-expenses account issues, E-expenses information & reports:
This email address is being protected from spambots. You need JavaScript enabled to view it. - All Annual Leave queries:
This email address is being protected from spambots. You need JavaScript enabled to view it. - All pay-related issues:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Pensions queries:
This email address is being protected from spambots. You need JavaScript enabled to view it. and also Contact Us (scwcsu.nhs.uk) - All reference requests:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Mandatory Training queries:
This email address is being protected from spambots. You need JavaScript enabled to view it.
ESR Services: https://hr-bswccg.scwcsu.nhs.uk/index.php/esr-services
For more information on how to contact People Operations, visit ConsultHR.
People Solutions enquiries can also be contacted via phone by 0300 561 0200.
You can contact the ICB People Team via the below email addresses:
- General People Team Inbox & other queries/project work:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Filing of documents into personnel files:
This email address is being protected from spambots. You need JavaScript enabled to view it.
Other helpful email addresses / links:
- ID badge requests:
This email address is being protected from spambots. You need JavaScript enabled to view it. - DSE Assessment queries and further assistance:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Desk/room bookings in offices:
This email address is being protected from spambots. You need JavaScript enabled to view it. t - IT Support:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Information on pensions: https://www.nhsbsa.nhs.uk/nhs-pensions
- Agenda for Change Handbook: https://www.nhsemployers.org/publications/tchandbook